Frequently Asked Questions

Expert Bucket is an online marketplace that connects businesses with freelance professionals offering digital services such as design, development, marketing, writing, and more.

Click the "Join" button in the top right corner, fill in your details, and verify your email address. You can start browsing services immediately.

Yes, signing up is completely free for both buyers and sellers. Sellers pay a small commission on completed orders.

Browse services, select a package that fits your needs, provide your requirements, choose a payment method, and place your order. The seller will be notified immediately.

We accept credit/debit cards, PayPal, Stripe, and wallet balance. All payments are processed securely through our escrow system.

You can request revisions (based on the package), open a dispute, or request a refund through our resolution center.

When you place an order, your payment is held securely in escrow. The seller receives payment only after you approve the delivery.

Switch to your Seller Dashboard, complete your profile, and create your first gig. Once approved, buyers can discover and order your services.

Commission rates vary by category and seller level. You can view the current rates in your seller dashboard.

After an order is completed and the clearing period has passed, funds are released to your wallet. You can then withdraw to your preferred payment method.

Yes, all payment information is encrypted and processed through PCI-compliant payment gateways. We never store your card details on our servers.

You can contact our support team through the Support Center, open a dispute for order-related issues, or email us directly.